Testimonials
Lee and the team at Innovative Home Loans are not just a company interested in writing loans - they take unbridled care and a view of your whole situation, inclusive of family and lifestyle. I was introduced to Lee 4 years before the biggest purchase of our lives (dream home!) and he would regularly and genuinely touch base through that time. Lee's sole purpose is to help your family achieve the best loan outcome and he does just that. He is a fantastic communicator and really listens to what you say. Lee also has fantastic connections within the Real Estate industry which is a testament to the company he keeps - we ended up engaging a BA as recommended by Lee who was also a key part of our journey. The team are methodical, thorough and leave no box unticked in the process whilst remaining a safe and steady set of hands at a really stressful time. A BIG thanks to the whole team particularly Shona and Sam - we couldn't recommend more highly.
Working with Innovative Home Loans was a dream! Charlotte made it so easy and simple for us for the whole process. She was supportive the whole way throughout the journey and was just a phone call away for any questions we had. She even was the one who found the property we bought!! I would highly recommend innovative home loans and I would use them again for the next time we need a broker!
Being first time home buyers, we couldn’t have asked for a better broker to help us with our loan. The team at Innovative were amazing from our initial conversations right up until the end. The loan application process is simple and smooth. Lee and his team are very knowledgeable and transparent. Highly highly recommended!
Charlotte was outstanding, from our first interaction she made us feel comfortable and informed. Our process of purchasing was longer than expected with offers made on a number of places until we secured the right one - each time Charlotte helped us navigate the process assisting us with understanding the next steps and providing support with little notice. A true professional and expert in her profession it’s just an added bonus that she is so warm and delightful to deal with!
Once again Lee and the amazing Innovative Home Loans Team have made it possible for me to buy a property. The team provided support and critical information every step of the way, going above and beyond to ensure everything was taken care of in a timely manner. I cant thank you enough. Highly recommend Innovative Home Loans!
Alex was so helpful with the entire process of purchasing our first home. He helped explain everything clearly and answered all of our questions - even the stupid ones. It made everything much simpler and less stressful and gave my sister and I lots of options that suited us buying as siblings. I would definitely recommend Alex and Innovative Home Loans.
Out of the box thinking and fantastic communication made working with Innovative Home Loans easy. Thanks Lee and team!
My partner and I cannot thank Charlotte and the team at Innovative enough for helping us buy our first home. Charlotte has gone above and beyond for us during a process that can be very overwhelming and stressful, putting us at ease every step of the way. Her wealth of knowledge, communication, support and patience made the whole process easy and got us into a home much sooner than we thought we could. We loved our experience with Charlotte, highly recommend!
Fantastic service, Alex was across all the details and was always available for questions.
i could not speak more highly of the team at innovative home loans and the work they do. charlotte has been an absolute god send throughout the entire process from her free seminar to our settlement date. she made the entire process so seamless and easy for us to navigate this new era. her knowledge is unmatched and i would recommend her to any first home buyers!
I can not thank Lee and his team at innovative home loans enough for their outstanding work and effort they provided to us to gain our home loan. The team make the process very easy and are always willing to take the time to explain any situation you may not understand. They are so responsive and always there if you need to reach out for peace of mind. I would highly recommend using innovative home loans.
Great dealing with Alex and his team. Didn’t have a single issue along the process and their communication was always on point
Alex, our broker, has been very helpful and reassuring throughout the process. From getting the pre approval to having the loan approved, he has guided us through and answered all our queries. The process went smoothly thanks to his assistance.
Charlotte and the team made our recent home purchase process a breeze. Exceptional communication, incredibly reliable, responsive, and well prepared to deal with any kind of unexpected. Highly recommend!
Working with Charlotte was a fantastic experience from start to finish. As first-time homebuyers, my partner and I knew almost nothing about buying a property. Charlotte made everything clear and straightforward, explaining the process in a way that was easy to understand. Thanks to her, we felt less overwhelmed and more confident in our decision. She was incredibly supportive, patient, and always quick to answer our questions. Thanks to her hard work, our loan was approved, and we are now on our way to becoming homeowners! We highly recommend Charlotte and the team to anyone seeking a mortgage broker who goes above and beyond to support their clients. Thank you again for all your help and support!
Alex was a great help in acquiring our first property. He was present from the beginning of the process and until the settlement. There are no silly questions or inquiries when it comes to him. As a first home buyer, the process became easy because of Alex and Innovative home loans. They will guide you throughout the whole process. I would definitely refer them to my family and friends.
Lee, Samantha & Innovative Home Loans have been a huge help in refinancing our home loan through an easy, step by step process. Couldn’t recommend them enough. They provide a great service!
Charlotte has been one of the best mortage brokers we have ever dealt with! Charlotte was clear with communication on all the updates on our home loan refinance and was extremely speedy with the process! We highly recommend Charlotte and The Innovative Home Loans team!
As a first home buyer, I cannot recommend the Innovative Home Loans team enough. Charlotte was instrumental in my home loan journey from day one, ensuring I understood each step of the process as we went. I could not be more grateful for her guidance and patience for all of my questions ! If I had to start my home loan journey all over again (spanning two years !), I would not change anything about my experience with Charlotte and the team.
Alex and the team at Innovative Home Loans were a dream to deal with from day one. Alex was so helpful and knowledgeable in explaining and taking my partner and I through the whole process, from pre approval to purchase of our first home. I just can't recommend them enough - it was so easy and Alex was always available for answering any questions I may have had and for helping us navigate it all!
