The Lending Managers you need for the things you want.
The Lending Team
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Lee Rosenfeld
Director | Senior Lending Manager
Founder, Director and Broker at Innovative Home Loans. As a Lending Manager, Lee is in his element. Helping to dispel the confusion surrounding mortgages, equity finance & other niche lending is his passion. He is friendly and knowledgeable and seeks to clearly understand each client’s personal financial needs and goals before explaining which loan products are most appropriate.
Charlotte Andrew (formerly Horsnell)
Senior Lending Manager
Equipped with a wealth of knowledge, experience and exceptional customer service, Charlotte is always willing to go above & beyond to find the best solution for her clients. Having gone through the buying process herself, her local knowledge and enthusiastic personality allows her to work with the highest levels of professionalism, honesty and reliability.
0428 197 766
charlotte@innovativehl.com.au
Alex Ucchino
Senior Lending Manager
Alex prides himself on being able to clear up the confusion in the buying process and guiding his clients through every step of the way. With a wealth of experience in the lending environment, Alex is able to source the best solution for his clients. Having entered the property market at a very young age, he understands the stresses involved and finds it enjoyable to assist others with their goals.
Shona Coughlan
Lending Manager
With over 15 years of banking and mortgage lending experience, Shona thrives in her lending role. By assessing and understanding your financial goals, Shona works with our panel of lenders, ensuring we match your mortgage and finance needs with the best available solutions. With a passion for service and results, Shona is ready to help with your financial needs.
Samantha Byatt
Administration Manager
Sam brings over 14 years of Office and Administration experience to the team.
Sam will simplify the purchase process, ensuring you have a
seamless experience when it comes to purchasing or refinancing your property.
Ana Gozo
General Administrator
Ana is Innovative home Loans general administrator and is responsible for numerous back of house activities. She is the engine room of the business as she follows up daily with lenders and solicitors making sure all settlements are on time and never delayed for our clients.
Outstanding team and results! My third time utilising Lee and his team’s services and they have been brilliant every time. Highly knowledgeable, fast communication, efficient with great attention to detail. Lee has gone above and beyond to ensure a great outcome each time. Highly recommend!
I had a fantastic experience working with Alex and Samantha. Alex's clear and simplistic explanation of steps and procedures made the whole experience easy and straightforward for me when I had to refinance one loan and purchase another property. Alex supports you and checks in with you each step of the way to ensure all is well during the whole process. What I particularly like about Alex is his ability to listen and help provide an answer to a hypothetical scenario I throw at him. I have definitely learnt a great deal about home loans working with Alex. Samantha makes the finalising and settling of the property a smooth and streamlined experience. I would highly recommend Innovative Home Loans to anyone looking to make their first purchase or property investment.
The BEST broker! We recently used Lee again for our second home purchase. He is always transparent and professional. Lee and the entire team at Innovative home loans made the process seamless and stress free. Highly recommend Lee and the team, they are fantastic!
We are repeat customers of Lee's, he's helped us buy and refinance in the last 18m. We've found him to be really helpful, efficient, takes time to explain things simply. All the team we've dealt with have been very friendly and helpful.
I have been working with Alex and the team at Innovative Home Loans for the past few years. Highly recommend! They are very friendly, supportive and professional to work with. They have always kept in contact with me every step of the way. They are always prompt, clear and patient with my questions. Thanks again Alex and all of the team at Innovate Home Loans!
Shona and the team at Innovative Homeloans were absolutely amazing. Shone made the lending experience very easy. Was with us every step of the way and still are. We highly recommend Shona. Cannot thank you enough Shona
Lee and his team assisted me with a mortgage refinance, they were great to work with, fast, and provided good advice. Would highly recommend working with them
**Outstanding Experience with Lee Rosenfeld** We recently purchased a house with Lee Rosenfeld, and the entire experience was exceptional. Lee’s professionalism, attention to detail, and dedication made what can often be a stressful process feel seamless and enjoyable. From the first inspection to settlement, Lee was always available to answer our questions and guide us through every step. His in-depth knowledge of the market and clear communication gave us confidence throughout the entire journey. We couldn’t be happier with our new home, and we credit much of that to Lee’s expertise and support. If you’re looking to buy or sell, I can’t recommend Lee Rosenfeld highly enough. Thank you, Lee, for helping us find our perfect home!
Charlotte and Samantha were absolutely incredible throughout the entire process!
I cannot thank Shona at innovative Homeloans enough for her considered and supportive approach to helping me buy my property. She was always happy to answer my questions, no matter how silly they were and went above and beyond every step of the way. I highly recommend her and innovative if you are looking to get a mortgage. Thanks again Shona!
Ultimate Professional . My partner Annie and I had an absolutely seamless purchase experience through Lee and his team. From the outset he let us know our options and couldn’t be more accomodating with his time. Lee and his team made what is normally a stressful process extremely easy and enjoyable. I would highly recommend Lee to anyone, we certainly do and will continue to use him for any future purchases or refinancing.
Lee and the team talked us through several strategies and dealt with our situation on a personal level to get us the best outcome. It gives us the confidence to use them moving forward in our journey! Thanks guys. J & M
Couldn’t recommend innovative home loans enough. The team were so helpful throughout the whole process, especially taking the time at the beginning to help me understand the buying process. They made my first home purchase an exceptional experience.
I had a great experience. Lee and his team were extremely helpful and made the process of purchasing my first property very smooth and quick. I would highly recommend the team at Innovative Home Loans.
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Would love to thank Charlotte and Samantha for all the work they did to help us buy our first home. We had no idea what we were doing, they made things clear and simple. Thank you
Charlotte and the whole team were fantastic! Everytime we renewed our pre approval she made sure that we had the best interest rate even if that meant swapping between banks. Fantastic communication and really helpful with the whole buying and load process.
Charlotte has been nothing but amazing to me with buying my first home. She has guided me through it all and has done pretty much all of the hard work which has taken alot of stress off. Charlotte and Sam have been so communicative from the start to the finish. Highly recommend!! Thank you again!!
Charlotte went above and beyond in assisting us in purchasing our first home. We had no idea where or how to begin and she spoke us through the whole process answering every single silly question we had at any hour. Charlotte additionally helped us when we had issues with real estate agents, banks and solicitors. She honestly made a very scary and overwhelming process more enjoyable. We could not recommend Charlotte any more!! Charlotte and Cam 🙂
Great experience, work with Lee! I started from knowing _nothing_ about how to get a mortgage for my first home. Lee spent the time to teach me how everything works - clearly, for a newbie like me - and gave me the skills I needed to make the best choices for my home loan. It was a most excellent experience from beginning to end, with plenty of support whenever I needed it. Work with Lee - he knows what he's doing and he will make the process painless.