Michelle Gynn

Michelle Gynn is a Lending Services Specialist at Innovative Home Loans, working closely with both lenders and clients to manage the critical stages from formal loan approval through to settlement. Known for her friendly nature and exceptional organisational skills, Michelle plays an integral role in ensuring each loan progresses smoothly and efficiently through the final stages.

With a strong background in customer service and financial administration, Michelle understands the importance of accuracy, timeliness, and communication. She keeps a close eye on every detail—from coordinating with solicitors to chasing up banks—to ensure settlements happen on time, with minimal stress for the client.

Michelle specialises in:

• Post-Approval Support– Guiding clients through the final stages of their loan, including signing loan documents and preparing for settlement.
• Liaising with Third Parties– Coordinating with lenders, solicitors, and conveyancers to keep all parties aligned and on track.
• Document Management– Handling key documentation such as discharge forms, loan contracts, and settlement instructions with precision.
• Client Updates– Providing regular updates and reassurance so clients feel supported from start to finish.
• Issue Resolution– Proactively identifying and resolving any potential issues to avoid last-minute delays.

Michelle is often described as calm, efficient, and incredibly helpful—someone you want in your corner when settlement day is approaching. Her approachable nature and commitment to getting things done right make her a valued part of the Innovative Home Loans team.