Our Team
Shona Coughlan
Finance Broker
Level 1/191, Taren Point Road, Caringbah NSW 2229

Our Team
Level 1/191, Taren Point Road, Caringbah NSW 2229
Shona Coughlan is a highly experienced Finance Broker at Innovative Home Loans, with a strong background in banking, loan structuring, and customer service spanning over 15 years. Known for her sharp attention to detail and commitment to getting results, Shona works closely with her clients to deliver finance solutions that are not only effective—but stress-free.
Having worked across both major banks and broking environments, Shona brings a wealth of industry knowledge and a practical, solutions-focused approach to every client interaction. Whether it’s securing a home loan, refinancing, or funding a new investment, Shona knows how to get deals over the line with efficiency and care.
She specialises in:
Shona is known not just for her expertise, but for the genuine relationships she builds with her clients. Her communication is clear, her service is prompt, and her follow-through is exceptional—making her a go-to broker for clients who want personal attention and real results.
Whether you're buying your first home or reviewing your existing lending, Shona is a trusted and reliable partner to have by your side.
MA
Mahrukh Ahmed
I'm been engaging with Innovative Home Loans for the past two years, and their customer service has always been great. Throughout this time, I've mostly liaised with Alex Ucchino, who has consistently demonstrated professionalism, efficiency, and reliability. He’s incredibly easy to work with and truly takes the time to understand his clients, offering the best options tailored to their circumstances. The entire team at Innovative Home Loans is excellent, and I would highly recommend their services to friends and family.
JC
Jacqueline Carroll
Highly recommend Lee & the team at Innovative Home Loans. We have been working with Lee for a number of years regarding our home loan and we have just re-financed. The process has been very smooth with Lee & the team having our best interest always & providing the best possible solutions when needed. Highly recommend!
JH
Jack H
Alex is a legend. We recently bought our first home and Alex from Innovative Home Loans made the process a breeze. Simple document collection, checked in regularly, adjusted our borrowing power based on RBA rate changes, and was flexible in sorting out our settlement requirements. We are really happy with our new home / loan and confident to manage it over the coming years. He also was on call to answer any questions we had as we learnt a lot about the housing market and purchase processes. Highly recommend!
We take look at a wide range of products available from Banks, Credit Unions & other lenders across the country. This means we can search thousands of products and make sure we're always recommending the best Home Loans for our clients.
All of our Mortgage Brokers are accredited and members of the Finance Brokers Association of Australasia. They are extremely professional and provide exceptional service across a range of lending options.
We love helping First Home Buyers! We're experts at the entire process and can help you get the right Home Loan. We're also across the various schemes to help First Home Buyers such as the First Home Owners Grant and the various stamp duty exemptions available.
We can help with Home and Investment Loans, Construction Loans, Car Loans, Personal Loans and much more. If you're looking to borrow to buy something, we can probably help.
Of course! We believe that we can find the best interest rate for you to refinance to, whether it's a Home Loan or Investment Loan.
Mortgage Brokers are there to help you find the right loan whether it be from the major banks, smaller lenders or other sources. We have a broad range of products (more than any single lender can offer) which means we can do all the legwork to find the right loan for you.