Our Team
Shona Coughlan
Finance Broker
Level 1/191, Taren Point Road, Caringbah NSW 2229

Our Team
Level 1/191, Taren Point Road, Caringbah NSW 2229
Shona Coughlan is a highly experienced Finance Broker at Innovative Home Loans, with a strong background in banking, loan structuring, and customer service spanning over 15 years. Known for her sharp attention to detail and commitment to getting results, Shona works closely with her clients to deliver finance solutions that are not only effective—but stress-free.
Having worked across both major banks and broking environments, Shona brings a wealth of industry knowledge and a practical, solutions-focused approach to every client interaction. Whether it’s securing a home loan, refinancing, or funding a new investment, Shona knows how to get deals over the line with efficiency and care.
She specialises in:
Shona is known not just for her expertise, but for the genuine relationships she builds with her clients. Her communication is clear, her service is prompt, and her follow-through is exceptional—making her a go-to broker for clients who want personal attention and real results.
Whether you're buying your first home or reviewing your existing lending, Shona is a trusted and reliable partner to have by your side.
TB
Timothy Benintendi
Shona and the team were amazing help in not only in getting us the information we needed to make a informed decision on whether to refi or purchase a new place but then helped us execute perfectly! So easy to deal with and super responsive to any and all questions we had!
ec
erin conchie
The best experience! . From our initial enquiry right through to settlement, Lee, Shona, Sam the whole team were incredible. 10/10 stars
MA
Matthew Ashkar
Knowledgeable, Efficient, and Trustworthy. Without Lee and the Innovative Home Loans team, I don't think we would have been ...
We take look at a wide range of products available from Banks, Credit Unions & other lenders across the country. This means we can search thousands of products and make sure we're always recommending the best Home Loans for our clients.
All of our Mortgage Brokers are accredited and members of the Finance Brokers Association of Australasia. They are extremely professional and provide exceptional service across a range of lending options.
We love helping First Home Buyers! We're experts at the entire process and can help you get the right Home Loan. We're also across the various schemes to help First Home Buyers such as the First Home Owners Grant and the various stamp duty exemptions available.
We can help with Home and Investment Loans, Construction Loans, Car Loans, Personal Loans and much more. If you're looking to borrow to buy something, we can probably help.
Of course! We believe that we can find the best interest rate for you to refinance to, whether it's a Home Loan or Investment Loan.
Mortgage Brokers are there to help you find the right loan whether it be from the major banks, smaller lenders or other sources. We have a broad range of products (more than any single lender can offer) which means we can do all the legwork to find the right loan for you.