Our Team

Shona Coughlan

Finance Broker

shona@innovativehl.com.au

0403 518 214

Level 1/191, Taren Point Road, Caringbah NSW 2229

Innovative Home Loans Shona Coughlan

Shona Coughlan is a Finance Broker at Innovative Home Loans

Shona Coughlan is a highly experienced Finance Broker at Innovative Home Loans, with a strong background in banking, loan structuring, and customer service spanning over 15 years. Known for her sharp attention to detail and commitment to getting results, Shona works closely with her clients to deliver finance solutions that are not only effective—but stress-free.

Having worked across both major banks and broking environments, Shona brings a wealth of industry knowledge and a practical, solutions-focused approach to every client interaction. Whether it’s securing a home loan, refinancing, or funding a new investment, Shona knows how to get deals over the line with efficiency and care.

She specialises in:

  • Home Loans – Helping first-time buyers and upgraders navigate the lending process with confidence and clear communication.
  • Refinancing – Reviewing existing loans to help clients save on interest, reduce repayments, or unlock equity.
  • Investment Property Loans – Providing strategic support to investors looking to grow their portfolios with smart, well-structured lending.
  • Debt Consolidation – Simplifying personal finances by consolidating debt into one manageable facility.
  • Commercial Lending – Delivering finance solutions for business owners across a wide range of commercial property and asset classes.
  • Asset Finance – Assisting with competitive funding for cars, trucks, and equipment.

Shona is known not just for her expertise, but for the genuine relationships she builds with her clients. Her communication is clear, her service is prompt, and her follow-through is exceptional—making her a go-to broker for clients who want personal attention and real results.

Whether you're buying your first home or reviewing your existing lending, Shona is a trusted and reliable partner to have by your side.

Ready to chat to our Team?

Reviews for Innovative Home Loans

ec

erin conchie

The best experience! . From our initial enquiry right through to settlement, Lee, Shona, Sam the whole team were incredible. 10/10 stars

KT

Kiana Tutunchi

Innovative home loans is one of the best, the team, Alex and zsam make everything easy for you. Highly recommend

A

Anna

My partner and I had a dream of purchasing our first home and did not think we could purchase this year however Charlotte from Innovation Home Loans made this happen! Charlotte supported us with every step – from initial consultation to settlement. Her knowledge, friendliness and dedication helped us feel confident and well-informed and no word of lie – made the entire process very smooth. We highly recommend Charlotte and the team from Innovation Home Loans to everyone. Thank you for making our first home buying experience a positive one!!

Frequently Asked Questions

What kind of interest rates can you offer?

We take look at a wide range of products available from Banks, Credit Unions & other lenders across the country. This means we can search thousands of products and make sure we're always recommending the best Home Loans for our clients.

Are your mortgage brokers licensed and accredited?

All of our Mortgage Brokers are accredited and members of the Finance Brokers Association of Australasia. They are extremely professional and provide exceptional service across a range of lending options.

Can you help First Home Buyers?

We love helping First Home Buyers! We're experts at the entire process and can help you get the right Home Loan. We're also across the various schemes to help First Home Buyers such as the First Home Owners Grant and the various stamp duty exemptions available.

Can you only help with Home Loans?

We can help with Home and Investment Loans, Construction Loans, Car Loans, Personal Loans and much more. If you're looking to borrow to buy something, we can probably help.

Can you help with refinancing an existing Mortgage?

Of course! We believe that we can find the best interest rate for you to refinance to, whether it's a Home Loan or Investment Loan.

Why should I use a Mortgage Broker?

Mortgage Brokers are there to help you find the right loan whether it be from the major banks, smaller lenders or other sources. We have a broad range of products (more than any single lender can offer) which means we can do all the legwork to find the right loan for you.

Ready to get started?